“In 2014 we introduced our ‘B-connected’ theme, which highlights the business value of partnering with a supplier that can help keep you up to date with the latest diagnostic and repair requirements,” said Olivier Schyns, Marketing Director, Aftermarket EMEA, Tenneco. “We are embracing our responsibility to help technicians, workshop owners and other industry professionals master each new generation of ride control, suspension and emissions control technology so they can be more successful in each of these service markets.”
The company has introduced a new version of the “Training Toolbox” available to participants of the “4T” (Tenneco Trains the Trainers) program, which offers a broad curriculum of in-person technical workshops in locations throughout Europe. The new version (v.7.1) of the Training Toolbox includes 3D animations and videos, exploded images of products and systems and other useful features that promote an enriched learning environment. The Toolbox also has been updated to include information regarding several of the latest OE ride control, suspension and emissions control designs and the full ranges of Monroe and Walker replacement products.
In addition to the electronic Toolbox, Tenneco now offers a Walker Clean Air training suitcase for use by Tenneco sales representatives and 4T Master Trainers. The suitcase includes physical samples of a catalytic converter monolith, diesel particulate filter (DPF) Cordierite and Silicon Carbide filters, system hangers, Eolys stickers and a variety of emissions control system sensors.
Tenneco also has introduced a new version of its TADIS™ (Technician’s Advanced Information System), which offers ready access to the latest diagnostic information, technical videos and other critical information related to vehicle ride control, suspension and emissions control systems. Available free of charge to any authorized user, TADIS includes technical data, interactive e-learning modules, technical videos, diagnostic and installation tips, illustrations and photos, product and system diagrams, articles and more. The new version (v.3.0) is available for use on multiple computer and mobile platforms.
In the past year, Tenneco also has established a free Techline service, available by telephone and e-mail, to support the diagnostic and repair needs of Monroe and Walker customers across Europe.
For UK call +44 17 0852 7323
For Italy call +39 07 7326 2588
For Germany call +49 (0)2 1138 55 7541